If you have never used a mobile groomer, here is the whole thing, start to finish.
Pick a service and a time on the online booking page. Prefer to talk first? Call or text the number on this page, or use the chat box. Tell us the breed, roughly how long the coat is, and anything we should know about your dog before we arrive.
The van needs a legal, reachable place to park near your door and nothing else. No water hookup, no power, no using your bathroom. Everything the groom needs is already on board.
One dog at a time. There is no other dog in the van, no kennel to wait in and no car ride to a salon full of strangers, which is most of what makes grooming stressful in the first place.
Bath, dry, brush out, haircut, nails and ears, in one continuous session rather than spread over a half day with waiting in between.
You get your dog back clean, dry and finished, usually within a couple of hours, without leaving the house.
We may decline or stop a groom if continuing would not be safe for your dog or for us, and we will tell you plainly why rather than dress it up. That most often comes up with severe matting, where clipping is the kind option even though it is not the one anybody wanted.
Most grooms are done and back at your door within a couple of hours. The van books one dog at a time, so there is no waiting between steps.
No. The van is fully self powered and self contained, so we do not need your water, your power or your bathroom. We just need a legal, reachable place to park near your door.
Payment is made in person when the groom is finished. We take cash, Venmo and Zelle.
We ask for 48 hours notice. Because the van reserves a travel block just for you, a cancellation with less notice carries a $50 fee.
Yes, your dog needs to be up to date on the rabies vaccination. Please also tell us about any medical condition, injury, allergy, anxiety or history of biting before we arrive.
Duval, St. Johns, Nassau and Clay counties around Jacksonville. If you are just outside the usual run, call or text and we will tell you honestly whether we can fit you in.
English, Spanish and Portuguese. Booking, styling requests and questions all work in whichever you prefer.
Pick a service and a time on our online booking page, call or text (904) 290-0523, or email elegantpetmobilespa@outlook.com. We are open Monday to Saturday, 9:00 AM to 7:00 PM.
Elegant Pet Mobile Spa LLC
Jacksonville, Florida
